Privacy Policy

This notice shows our commitment to protect your privacy rights and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. It applies to:

The website/portal features and services provided to you when you visit our websites, portals or our payment panels our clients may use on their websites.
When you apply to use and/or use IGP products and services (including any loyalty or reward schemes, whether points-based or otherwise ("Loyalty" or "Promotion")).
your use of software including terminals, mobile and desktop applications provided by IGP. and
Email, other electronic messages including SMS, telephone, web chat, website/portal and other communications between you and IGP.

Uses made of the information

We use information we collect about you to provide you with the products we offer, to notify you about changes to our products and to improve our products. We also use this information to provide you with information about other products we or selected third parties offer which are similar to the ones you have used or enquired about or we think may be of interest to you. If you use one of our financial products, we will also use your information to assess your financial situation and to try to identify and prosecute possible frauds.

Disclosure of your information

We will not disclose your personal data to anyone except as described in this notice.
We may share your personal information with any company in the IGP Group Limited group of companies.
We may share your personal information with third parties to provide you with the products we offer, including service providers, credit reference agencies and financial institutions. We may also share your personal information with third parties to prevent crime and reduce risk, if required to do so by law, where we deem it appropriate to do so, to respond to legal process or to protect the rights or property of IGP, our customers or others.

You Rights

Where applicable, you may have certain rights under data protection legislation, including the right to access, correct, update or delete your personal information; object to or restrict its processing; request to transfer certain of your personal information to another service provider (so called, data portability); or to revoke any consent you have given. However, please note that there are exceptions to those rights. For the full explanation of the rights available, please refer to the comprehensive privacy notice.

Legal basis for processing

We will process your personal information only when we have one of the following ground:

On the basis of your consent, for example to send you marketing messages.
Where necessary to enter into a contract with you and perform our obligations under that contract.
Where we have a legitimate interest, subject to such processing not overriding your own rights and freedoms.
Where we have a legal obligation to collect your personal information or otherwise needs your Personal Information to protect your vital interests or those of another person.
Exceptionally, when necessary in the public interest, for example when law enforcement agencies request information to investigate a crime.

Changes to our privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

You can connect with us via Email.

*Beware of the emails with the question mark on their account profile photo. These are fake emails and not send by Insta Global Pay. Spammers do such emails by using Insta Global Pay’s email address but are not verified with the our servers. So whenever you find an email having an account profile photo with a question mark, stay away from these kinds of emails strictly.

care@instaglobalpaygroup.com